Tiki Shack Importer is the only USA Commercial Grade Palm Leaf Thatch importer Tiki Shack Importer is the only importer in the USA that deals with commercial grade palm leaf thatch. They market the highest quality palm thatching material at the cheapest prices (EMAILWIRE.COM, April 18, 2010 ) Colton CA - Tiki Shack Importer is one of the most reputed importers in the USA. They are in fact the only importer in the USA that deals with commercial grade Palm Leaf thatch, thatched roof materials and Palapa umbrellas. They bring to customers the largest selection of palm thatch material suitable for all sizes of thatching needs.

Tiki Shack Importer roofing will add beauty to all outdoor environments giving a fresh tropical look to the environment in which it is installed. Tiki Shack Importer sells only highest quality roofing material that last longer than other roofing materials available in the market. It has a minimum life time of five to six years. Thatch roofing is suitable for restaurants, bars, theme parks as well as for private gardens. Most companies that sell thatching material sell non-commercial grade palm thatch which has a very minimal life time.

Tiki Shack Importer with almost 20 years experience in this business and they are proud suppliers of thatching material for many popular theme parks and restaurants including but not limited to Sea World, Disney, Maui Wowi & Universal Pictures. These big brands vouches for the credibility of Tiki thatched roofing material.

Another advantage in ordering commercial grade thatching material is that they sell all their thatching material at a very competitive prices. Furthermore, their prices include free shipping. Therefore customers will never have to worry about any hidden expenses whatsoever. Tiki Shack brings nothing but the best quality products to customers. They also offer custom Palapa umbrella builders -- one of the USA favorite Palapa umbrella builders. They have designed one of the best looking custom authentic frame pole kits available in the market.

What started has a matter of personal hobby service by decorating friends backyards and vacation homes has now grown into one of the best thatching service providers in the US. Unlike the other sellers, Tiki Shack Importer does not sell second grade thatching material. They sell only the best grade thatching material at the best prices. They never compromise on the quality of the products sold though they sell them at the cheapest prices ever.

Tiki Shack Importer is not a drop shipping company, rather they stock all the products they sell so they know their products unlike many other drop shippers that have never even see the products they are selling.

Our contact information

Tiki Shack Importer
525 Grand Ave.
Colton, Ca. 92324

Phone Support
1-866-944-8454 or 909-370-2700

Please call to make a appointment for pick ups
Pick up times are Mondays - Friday 11pm-5:30pm closed on weekends.

On local pick ups only. If you are going to stop by on Monday or Friday - Mondays and Fridays are our busiest shipping days you will need to order online and use the promo code "pickup" that will take a additional 5% off of pick up orders. Please print your confirmation page to bring with you. We accept cash or credit cards.



Return Policies, Liabilities and Shipping info:

Most of our products are shipped the same day except weekends,or holidays. When buying around holidays shipments are sometimes delayed a little.

Bamboo Poles Bamboo Poles are measured from the widest end and are approximate in size and will be tapered. They will also not be straight. Note: Bamboo poles and Bamboo products are not returnable, sorry. We do not ship cracked bamboo but when traveling thru different climates when shipped the can crack and are non returnable. Bamboo poles are guaranteed to crack.

When ordering fish mounts sometimes in the summer shipping delays many occur due to prime season. Fish mounts are custom made and once order is placed we can not cancel order.

SIZES LISTED are approximate and colors may vary.

PAYMENT METHODS ACCEPTABLE: Credit cards accepted: Visa, Master Card and Paypal


FREIGHT DELIVERY SCHEDULES: Due to the many variables over which we have absolutely no control, we are unable to, and shall not, accept any responsibilities for untimely deliveries. All freight orders are UPS ground curbside services. Additional fees will be required for liftgate, inside delivery or any other services outside of curbside services. To have these services you would need to requested this at time of placing order

TRACING YOUR SHIPMENT: For UPS shipments contact us or use the tracker numbers provided.

CLAIMS: No claims for allowances or returns will be considered unless we are notified within two days after receipt of goods and the product has to be shipped back for inspection with in 7 days of delivery before any refunds will be given. If customer changes there mind on any orders and product has been shipped already there is a restocking fee of 25% charge will be added to returned merchandise. Once unused returns are inspected we will refund money less restocking fee if product is resalable. We do not offer any rentals so don't use and send product back because we can not resale. DO NOT SHIP BACK TO USE USING FED-EX. THEY DO NOT DELIVER AT OUR LOCATION

All returns under $50 will be reimbursed as a store credit only. We will not accept responsibility for any damaged or lost merchandise once its delivered to and/or accepted by the transportation company if you are using your own shipping company to ship our product. All claims for lost or damaged goods are the responsibility of the consignee and all merchandise with packing materials should be retained for your carriers inspection or claim is void. Shipping is a non-refundable service.

If you have a claim you will need to ship back product at your expense for us to confirm validity of claim. If Tiki Shack Importer has made any mistake we will refund you the money for shipping back to us (shipping receipt required) plus the money you spent on product. Sorry we will not ship out another product till we receive the product back, no exceptions.

FIRE RETARDANT: Fire retardant will be removed by washing. Prior to ordering, please carefully read the following: Thru-out the country, fire inspectors may have diverse requirements and its therefore strongly recommended that you consult with your local inspector prior to any purchase or installation. NO guarantee as to the fire safety or the acceptability by the governing authorities are expressed or implied by Tiki Shack Importer.

Fire safety is very important and the standards will, and do vary. Therefore, advanced planning in conjuction with your local Fire Marshal is not only a must, but a very wise and cost effective decision.
Customer Service 1-909-370-2700 or 1-866-944-TIKI(8454)

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